Monthly Archives - September 2012

EMV Technology – What Is it and How Does it Impact You as a Merchant?

As a merchant you probably know that fraud is out there and can happen at any time.  Europay/MasterCard/Visa, or EMV, is now working to crack down on fraud.  EMV is a smart card system that changes how cards are read and information is verified. Instead of using the magnetic stripe to authenticate and verify card information during a sale, EMV uses a computer chip that is embedded into the card.  While mag-stripe technology relies on static data that just repeats [...]

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Knowing Your Products: Is This Purchase Normal?

As a business owner or employee you become familiar with your customers and their buying habits.  When a customer shows no regard for what they are purchasing or seem to be nervous and in a hurry, this is usually a red flag for fraud. Whether you sell clothing or electronics, there is usually a pattern in what items are purchased together.  As a merchant, it is very important to be aware when customers seem to be shopping out of the [...]

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24/7/365 Support– We All Offer It, But What Does it Mean?

Most companies will tell you they offer 24/7/365 customer support, but don’t usually specify what this means to you as the customer.   At National Payment Corporation we provide customer service to each and every one of our merchants, no matter what time of the day!  Merchants can reach a support specialist 24 hours a day, 365 days a year through our dedicated phone line, 1-800-683-2289.  With experienced and knowledgeable support staff answering the phone, our customer service stands above [...]

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