Category Archives: Merchant Support

MAR
13

NPC Secure Changing Website Domain

Effective Monday, April 1, 2013 the website domain for NPC Secure is changing.    Merchants currently use the domain www.npcsecure.net for virtual terminal, form builder, and administration services, but after April 1st  this domain will be discontinued and merchants will be … Continue reading

 
MAR
6

PCI Compliance

PCI DSS—Payment Card Industry Data Security Standards–is something all merchants are required to be aware of and comply with.  We know it may seem like just another thing processors attach to merchant accounts, but it is important to know the … Continue reading

 
FEB
27

More States Considering Ban on Credit Card Surcharges

Last month we told you about the new merchant surcharge rules and the 10 states that currently have a ban on surcharging.  Since then 13 other states have started to consider joining this list, and the legislatures in these states … Continue reading

 
FEB
15

Steps to Making Key-Entered Transactions Safer for Your Business

When the magnetic stripe on a customer’s card won’t swipe it is important to take the necessary steps to make the transaction as safe as possible for your business. Before taking any card be sure to check the card’s expiration … Continue reading

 
NOV
20

‘Tis The Season of Gift Cards

The holidays are coming up, which means the rise of gift card sales.  For merchants this also means more gift cards being presented for payment.  After all, gift cards were the most requested gift of 2011, with eight out of … Continue reading

 
SEP
12

Knowing Your Products: Is This Purchase Normal?

As a business owner or employee you become familiar with your customers and their buying habits.  When a customer shows no regard for what they are purchasing or seem to be nervous and in a hurry, this is usually a … Continue reading

 
SEP
6

24/7/365 Support– We All Offer It, But What Does it Mean?

Most companies will tell you they offer 24/7/365 customer support, but don’t usually specify what this means to you as the customer.   At National Payment Corporation we provide customer service to each and every one of our merchants, no matter … Continue reading

 
AUG
31

Gold Service Package

There are many options available with signing into a merchant account.  One option that sets us apart from the rest is the Gold Service Package.  Overall this provides merchants with the supplies and service they need at any time while … Continue reading