We have been notified by several of our merchants about a great influx of deceptive solicitation calls and emails from other credit card processing companies who have become more crafty than ever. Many processors will employ deceptive sales people because they are the ones that make the most sales due to their keen ability to manipulate victims into anything. Please do not fall victim to their empty promises.
American Express is the main trigger for this informational bulletin as they have been spamming our clients. We have had several merchants that have been receiving emails from American Express promising them lower rates. American Express has accessed these email addresses through our relationship targeting our merchants that we have set up with American Express processing ability. As we see this as a very unethical business decision on their end, we continue to maintain the relationship with American Express for the sole purpose of accommodating our merchants. History has proven itself time and time again with the excessive rates that American Express has always charged. We guarantee that there will be no savings….only a 3 year contract that carries a substantial termination fee along with rapidly increasing rates once you are locked into their contract.
Most processing companies out there will do one of the following:
- A Sales Rep will call you and imply that they are us (your current processor) and they need to make some changes to your account.
- A Sales Rep will call you and tell you there is some “new” thing out that could save you tons of money.
- A Sales Rep will call and tell you that they have reviewed your account (which they do NOT have access to) and you are paying very high rates.
- A Sales Rep will stop out to your location and ask for a copy of your most recent statement. They will tell you that our rates our higher and they will save you money. What they don’t tell you is how they did the math to come to that conclusion. Once they lock you into their contract…basically…they can do whatever they want by manipulating you and your business.
Keep in mind…..IF IT SOUNDS TO GOOD TO BE TRUE……IT IS!!!!
Please be vigilant as most of these other processing companies have Sales Reps representing them that are willing to do anything and everything to get an account; even if it means completely exploiting you and your business. We are 100% up front and we still believe in honesty. We do not lock our merchants into a contract and guarantee our rates against ALL processors. We are here for you if you need ANYTHING.
If you have any concerns, please give us a call at 1-800-455-4577.