Refund/Return – VeriFone Omni 3730 Credit Card Terminaladmin
The Verifone Omni 3730 is a compact terminal with several benefits. It allows for multi-merchant capability and has an easy-to-read display screen. See below for instructions on how to issue a refund or return.
To complete a refund or return, see the instructions below:
1. Select REFUND (if not on the main screen, press purple MORE button)
2. Enter password
3. Press the green Enter button
4. You will have the option to either Swipe or Manually enter the credit card number
5. If you are swiping the card, follow Steps 5a-5f.
A. Swipe Card
B. Select Credit
C. Enter the Amount
D. Press the green Enter button
E. The receipt will print
F. Would you like to print a Customer Copy, Y or N
6. If you are manually entering the credit card number, follow steps 6a – 6j.
A. Key in the full 16 digit credit card number
B. Select credit
C. Key in the Expiration date (XX/XX)
D. Press the green ENTER button
E. Key in the invoice # (located on the original receipt)
F. Press the green ENTER button
G. Key in the Amount you are returning
H. Press the green ENTER button
I. The receipt will print
J. Would you like to print a Customer Copy, Y or N
National Payment Corporation is unrivaled in the credit card processing industry in both service and technology. Credit card processing is our only business, so we focus on you. We are a national company that is able to address all of your processing needs in the fastest manner possible. Contact us today for more information on how we can help your business, 800-455-4577.